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Too much sub-contracting can damage your health
Sub-contracting can represent a trap for a company, since
it carries any number of risks, among them :
- the leaching of skills which are critical for the company
: to work efficiently with competent partners, a company
often has to share part of its skills. The transfer of
skills is particularly dangerous in the case where a sub-contractor
also works for your competitors, and is likely to pass
on your skills to them ;
- too much concentration on the company's basic activity
: in effect, in many businesses which have standardised
their approach to sub-contracting, there is a disappearance
of creativity and the ability to innovate, which hinders
the company's development. The company gets rid of its
vital elements. All too often the discoveries, inventions
and new products which are the means of important growth
come from activities surrounding a company ;
- the continuity of service is an important criteria when
selecting sub-contractors : the more you externalise,
the less control you have. If your sub-contractor decides
to give up the service for which you are paying him because
it isn't viable or because he alters his strategy, the
smooth functioning of your company runs the risk of foundering,
unless you manage to find a new sub-contractor as quickly
as possible, or if he takes a while to learn the job ;
- the ability to integrate in the present functioning
of the business and to keep abreast of possible changes
: your sub-contractors' culture and work methods may be
different from your own, but you must find a way of working
together.
Internal production
Internal production doesn't necessarily have to represent
a greater volume of work than that carried out by sub-contractors
: one-person small businesses working with sub-contractors
throughout the world will increase in number.
On the other hand, it is always preferable that :
- jobs which could be sub-contracted should take into
account strategic information : confidential research
and development, sensitive commercial contracts, unique
skills ...
- where strategic skills are concerned, the company should
stay in control of the skills which represent the added
value it has created, and which justify its very existence
;
- The amount of business is sufficient for the internalisation
of a function to reduce its price without increasing its
fixed costs out of all proportion.
Some services within a company are not satisfactory to
its internal clients, and as an incentive to improve the
quality of their service, management places them in competition
with external services.
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